Service Catalogue

Enterprise Visa Operations Services

Comprehensive visa lifecycle management for UAE private-sector employers with 500+ employees — every service SLA-backed and fully tracked.

Core Visa Lifecycle

New Hire Onboarding

Employment Visa — New

Full-cycle processing of new employment visa applications including quota verification, entry permit, status change, and labour contract submission.

⏱ SLA: 10–14 working days
Existing Workforce

Employment Visa — Renewal

Proactive renewal management with 90-day advance alerts, document collection, government submission, and closure tracking.

⏱ SLA: 7–10 working days
Role or Sponsor Change

Visa Amendment

Handling of sponsor transfers, designation changes, salary updates, and other amendments requiring MOHRE or ICP intervention.

⏱ SLA: 5–8 working days
Offboarding

Visa Cancellation

Structured cancellation workflow including gratuity clearance coordination, document return, and GDRFA/ICP de-registration.

⏱ SLA: 3–5 working days
New Talent Mobilization

Work Permit Processing

MOHRE work permit application management for new hires, including skill category verification and ministry approval tracking.

⏱ SLA: 5–7 working days
Bulk Workforce

Batch Visa Processing

Coordinated batch processing for large onboarding cohorts — structured intake, parallel workflows, and consolidated reporting.

⏱ Customized SLA

Compliance Services

Identity Compliance

Emirates ID

End-to-end Emirates ID registration, renewal, and replacement — coordinated with ICA and tracked centrally in the Vizezz platform.

⏱ SLA: 3–5 working days
Health Compliance

Medical Fitness

Appointment coordination with DHA/HAAD-approved centers, document submission, and result tracking integrated into the visa timeline.

⏱ SLA: 2–4 working days
Employment Documentation

Labour Contract

Preparation, bilingual review, employee signature coordination, and MOHRE submission of Unified Employment Contracts.

⏱ SLA: 2–3 working days
Status Regularization

Status Change

In-country status change processing — tourist to employment, visit to residence — with full government workflow management.

⏱ SLA: 7–12 working days
Overstay Resolution

Fine Waiver & Clearance

Assessment and coordination for immigration fine waiver applications, overstay clearance, and absconding case resolution.

⏱ Case-dependent SLA
ILOE Compliance

Insurance Compliance

Monitoring of ILOE (Involuntary Loss of Employment) registration requirements and compliance tracking for employer obligations.

⏱ Ongoing monitoring

Government File Services

Workforce Headroom

Labour Quota Management

Quota application, upgrade, and renewal management — ensuring your organization maintains sufficient headroom for planned hiring.

⏱ SLA: 10–21 working days
Entity Compliance

Establishment Card

Application and renewal of MOHRE Establishment Cards, including classification updates and regulatory compliance tracking.

⏱ SLA: 5–10 working days
Corporate PRO

Government Liaison

Dedicated PRO support for ministry visits, document attestation, notarization, and other government-interface requirements.

⏱ Ongoing service

Add-On Managed Services

C-Suite & Senior Leaders

Executive / VIP Case Handling

Priority processing for senior executives with dedicated account management, express coordination pathways, and direct escalation access.

⏱ Expedited SLA
Leadership Governance

MIS Reporting & Analytics

Monthly ageing analysis, compliance dashboards, and executive-ready reports for CHRO, HR Operations, and Shared Services leaders.

⏱ Monthly delivery
Transition Support

Legacy Migration & Data Cleansing

Structured migration of existing visa trackers and HR records into the Vizezz platform, including data validation and historical mapping.

⏱ Project-based
Process Design

SOP & Governance Framework

Documentation of visa operation SOPs, RACI matrices, and governance frameworks tailored to your HR and operations structure.

⏱ Project-based
High-Volume Events

On-site Mobilization Support

Dedicated on-site Vizezz team during bulk mobilization or transition periods — integrated with your HR function for seamless execution.

⏱ Event-based
Ongoing Governance

Dedicated Account Management

Named account manager, quarterly service reviews, and governance meetings aligned to your HR calendar and compliance obligations.

⏱ Continuous
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Ready to modernize your visa operations?

Talk to a Vizezz specialist about the right service mix for your organization.